1. FIND A FLOW Community management can be unpredictable and hectic, but you don’t have to be. Find ways to help streamline more routine tasks. Take notes and set reminders for meetings, community interactions, and other communications, content, and updates. Note taking is an acquirable skill and not everyone has the same habits or preferences, but dictating your interactions will help ensure that important details aren’t missed and promises are kept. Whatever you use, whether it’s Trello, Google, Workflowy, or a good old fashioned notebook, keep your habits consistent and productive. If you find yourself surrounded by stale sticky notes and a Google task graveyard, you may want to reevaluate your routine. Create a daily task list. While a daily task list doesn’t fit some roles, a Community Manager has many tasks that, if done on a daily basis, can increase satisfaction and engagement. These may vary from project to project, but being responsive to various communication channels can thwart angry customers, unanticipated bugs, game-breaking exploits, internal changes, etc. Make it easy for yourself. Create templates