Game players come in all forms, but they are united in their passion to play games. That’s why you make your games for them to enjoy. It’s very chicken-and-the-egg if you sit and think about it too long, but I like to go more with the “If you build it, they will come” viewpoint. Especially in terms of player help and support. Players, and people in general, typically would rather try to Google/search/dig a hole and hope the answer is at the bottom of it before they want to talk to an actual person. Yes, it’s weird, the more the internet connects us all, the more adverse personal interaction becomes for some people. So what do you do? You give them the structure to help themselves as easily as possible before they have to finally contact you directly. The only caveat is, if you make it too easy to find a contact option, many people will often just bypass any other information you might have prepared for them and contact you anyway. Yes, it’s